- What is the difference between webmail and an email client?
- What is SMTP Authentication also called Outbound Mail authentication?
- How can I access my email through the http://www.ideaone.com website?
- I do not use IdeaOne for my internet connection but I have ideaone.net E-mail. How can I send email?
- I use IdeaOne for my Internet connection but I use another provider for email. How do I send email?
- When you get Outlook express on your computer what emails will transfer from the webmail into the new outlook express?
- How long does it take for the disk space usage bar to update?
- What is the maximum attachment size?
- How many people can I email at one time?
- How do I change the default webpage on the new webmail?
- I have my ideaone.net email forwarded to another email address. Will this still work?
- How often do I need to check for emails in my spam folder?
- Controlling spam questions?
- Are there any tips or guidelines when changing my password?
What is the difference between webmail and an email client?
Webmail is just a link from our website using your Internet browser like Internet Explorer. The link is http://webmail.ideaone.net. An email client is a software program on your computer so that your email can be stored on your computer.
What
is SMTP Authentication also called Outbound Mail authentication?
SMTP authentication means that your mail program must provide login credentials
every time you send an e-mail. Usually your email program will store your
password internally, so you do not need to type it in every time. We
enforce this feature to ensure that only legitimate users are using our server
to send mail. This prevents our server from being used to send unwanted
spam.
How can I access my email through the http://www.ideaone.com website?
This is called Webmail Access. To access your e-mail from a web browser, visit http://webmail.ideaone.net.
I do not use IdeaOne for my internet
connection but I have ideaone.net E-mail. How can I send email?
This is where outgoing mail server authentication comes in handy. As long as you setup your email client to use outgoing mail server authentication you will have no problems sending email no matter who you have for Internet.
Back to Questions >
I use IdeaOne for my Internet
connection but I use another provider for email. How do I send email?
You should be able to use your other email provider to send mail. If you are unable to send email using your other email provider, we can create you an ideaone.net username to send email.
When you get Outlook express on your
computer what emails will transfer from the webmail into the new outlook
express?
Using an email program they will be able to retrieve (aka SAVE) all emails from our server. Due to the configuration of our older webmail product there could have been some glitches, but generally speaking if you have not used another computer to access your email it should be on your home computer.
How long does it take for the disk space usage bar to update?
It can take up to 24 hours for the disk space usage bar to update.
What is the maximum attachment size?
The maximum attachment size that can be sent is 50 Mbps per email.
How many people can I email at one time?
The maximum recipients per email are 200.
How do I change the default webpage on the new webmail?
Once you are logged into the new webmail, go to the page you want as your default page, click on the save(disk) icon in the lower right hand corner. When you move the mouse over the save icon, it indicates 'Save Workspace (make current screen the default)'.
I have my ideaone.net email forwarded to another email address? Will this still work?
Yes we will continue to forward your email to the other email address.
How often do I need to check for emails in my spam folder?
Emails in your spam folder will be deleted after 7 days. We have also enabled access to Archiving if a you wishes to further refine this. You can access the link to this either from the Anti-Spam settings (link on bottom of page) or by Settings -> Archiving.
Are there any tips or guidelines when changing my password?
New password can't be password
New password can't be abc123
Username can't appear in password
First name can't appear in password
Last name can't appear in password
New passwords must be at least six characters long
New passwords must contain at least one alpha character (a-z)
New passwords must contain at least one special character or number
New passwords can't contain a quote(" ")
