IdeaOne Telecom

Ideaone System Maintenance

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11-16-2010

11-18-2010

Dear Valued Customer,

To improve our services and to provide you with the highest quality service, IdeaOne will be performing maintenance on Tuesday, November 16th between 4am-6am. We do not anticipate any service interruptions, however if you have difficulties getting on-line after the maintenance window, please power off and then power on the equipment that is connected to the IdeaOne DSL or Broadband Wireless service.

If you continue to experience difficulties getting on-line, please contact the helpdesk ask 701-356-6101. We appreciate your patience as we continue to improve upon our network.

Thank you,

IdeaOne Telecom

Dear Valued Customer,

In order to improve upon our network, we will be doing routine maintenance on Thursday, November 18, 2010 between 2am-5am. We do not anticipate any service interruptions with this upgrade; however Internet services may be affected. Please call our helpdesk at 701-356-6101 if you experience any difficulties after the maintenance window.

Thank you,

IdeaOne Telecom